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Microsoft Enterprise Agreement Services

Enterprise Agreement Services (EAS) is a new offering to customers from KnoweldgeTech. EAS is the service increases the value customers derive from deployment of Microsoft technologies. EAS helps companies realize the value of their IT investment by becoming more competitive through the use of software that that they are licensed for under their Enterprise Agreement. KnowledgeTech EAS Consultants are experts in understanding organizations’ business goals and aligning Microsoft platform technologies with strategic business initiatives. KnowledgeTech consultants serve as long-term IT advisors, establishing a framework that helps organizations plan, build, deploy, and operate Microsoft and Non-Microsoft technology solutions successfully to maximize the value of the companies investment.

Even as demands on IT systems increase, IT groups are being asked to do more quickly and efficiently and provide tangible strategic capabilities to the organization. Many organizations emphasize the need to enhance the value of their IT investment by coordinating IT efforts across geographies, reducing complexity and inefficiencies, and improving and maintaining security. To accomplish this, IT groups must think strategically, aligning their initiatives with business goals rather than focusing on individual IT components. These initiatives need to become a strategic asset to their internal and external customers. Often software vendors are “disconnected” — disconnected from customers’ business needs and strategic initiatives, such that sales reps, and service reps, work in isolation, more concerned with selling projects than developing big-picture, strategic-level solutions.

EAS Defined

IT Needs

Achieve Greater value through the innovative application of technology already licensed under one or more agreements with software vendors such as Microsoft.

  • Become more strategic and business-aligned
  • Become flexible and responsive for new business processes
  • Work from a consistent, predictable IT strategy, architecture, and service delivery plan
  • Improve integration of larger, more complex IT systems
  • Become a strategic enabler to the organization

Vision

IT service excellence by operating from consistent services, predicable Roadmap and Enable companies to realize the value of their investment in IT by aligning IT to business goals to drive business innovation and competitive advantage

Approach and Deliverables

Move from a reactive to forward-thinking approach services approach and enabling business innovation and competitive advantage with the following deliverables:

  • Review and document high level business initiatives and goals.
  • Reviewing executive business initiatives, goals and measure, map these high level capabilities and their current maturity level.
  • Inventory products and high level capabilities.
  • Using the existing toolset or existing inventory software, complete a software inventory and high level capabilities provided. Often capabilities exist due to legacy procurement.
  • Map future business initiatives to capabilities looking for capability duplication.
  • Review duplication software capabilities and look develop a roadmap to reduce software spend.
  • Map future business initiatives to capabilities provided in the software.
  • Review all future business initiatives and map the required capability to the current capability maturity.
  • Develop an IT Strategy Roadmap that provides the strategic goals, improvement areas, IT services architecture, and applicable technologies to adapt and deliver coordinated, business-aligned IT services across the enterprise.
  • Prioritize and transition to project portfolios if required.
  • Maximize software benefit assurance Benefits Assurance
    Is my company a good candidate for EAS?
  • Are any of the following events happening at your organization?
  • New CIO or senior IT management
  • Business reorganization (M&A, consolidation)
  • Major IT initiatives, such as technology consolidation, governance, shared services, and compliance
  • Major business initiatives, such as supply chain optimization, e-initiatives, and customer-facing improvements
  • Major business divisions looking to move some technology portfolio’s into the “cloud”.